Last Updated: 1/22/2026
DOT Lead Scout (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dotleadscout.com (the “Site”) and use our lead generation and CRM software services (the “Service”).
By accessing or using the Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
We collect information to provide our services, process payments, and improve your user experience. This falls into three categories:
Account Data: When you register, we collect your name, business name, email address, phone number, and password.
Billing Data: If you sign up for a free trial (Free) or upgrade to a paid plan (Scout or Engage), our third-party payment processor (Stripe) collects your credit card details and billing address. We do not store your full credit card number on our servers.
CRM Data: Information you input into the system (e.g., notes on leads, custom lists, appointment statuses). This data is treated as your proprietary business information.
Usage Data: We track how you interact with our dashboard, including search queries (Zip Codes), pages visited, and features used.
Device Data: We collect your IP address, browser type, and operating system for security and analytics purposes.
Cookies: We use cookies to keep you logged in and to remember your dashboard preferences (e.g., map filters).
Our Service aggregates and displays data from the Federal Motor Carrier Safety Administration (FMCSA) and other public government sources. This data includes Motor Carrier names, addresses, fleet sizes, and safety ratings.
Clarification: This is public domain information. By using our Service, you acknowledge that you are accessing public records formatted for your convenience.
We use the collected information for the following purposes:
To Provide the Service: To display map leads, filter data, and manage your CRM pipeline.
To Communicate: To send you system alerts (e.g., “New Lead Found”), password resets, and subscription updates via our email provider (Postmark).
To Process Payments: To manage subscriptions and recurring billing via Stripe.
To Send Reminders: If you utilize our SMS features, we use Telnyx to transmit message reminders to your provided phone number.
To Improve Our Product: To analyze which filters and features are most used so we can build a better tool.
We do not sell, trade, or rent your personal User Data to third parties for marketing purposes. We share information only in the following situations:
We share data with trusted third parties who assist us in operating our Service. These partners are authorized to use your personal information only as necessary to provide these services to us:
Payment Processing: Stripe
Email Delivery: Postmark (ActiveCampaign)
SMS/Telephony: Telnyx
Maps & Geocoding: Google Maps Platform
Hosting: WP Engine
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your User Data may be transferred as part of that transaction.
It is important to distinguish between Your Data and Lead Data:
Your Data (Private): Your email, password, billing info, and the specific notes you type into the CRM. We treat this as strictly confidential.
Lead Data (Public): The carrier contact information (e.g., “ABC Trucking” phone number) provided by our system is public government data. We do not claim ownership of this data, nor do we guarantee its accuracy.
We use administrative, technical, and physical security measures to help protect your personal information.
All connections to our Site are encrypted via SSL/TLS (Secure Socket Layer).
Passwords are hashed and salted using industry-standard encryption (never stored in plain text).
Payment data is tokenized and processed by Stripe (PCI-DSS Level 1 Provider).
While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
System Emails: We will send you transactional emails regarding your account (invoices, password resets). You cannot opt-out of these as they are necessary for the Service.
Marketing Emails: You may opt-out of marketing emails by clicking the “Unsubscribe” link in the footer of the email.
When you opt in to receive SMS reminders, we collect:
Your mobile phone number
Your consent to receive text messages
The date and time of your consent
We use SMS messaging solely to send you reminder notifications about lead follow-ups that you have scheduled within the DOT Lead Scout platform. We do not send marketing or promotional text messages.
The frequency of messages depends on your reminder settings. Typically, users receive 1-5 reminder messages per week, though this may vary based on your usage.
Message and data rates may apply depending on your mobile carrier and plan.
You can opt out of SMS messages at any time by:
Replying STOP to any message we send
Updating your notification preferences in your account settings
Contacting us at [support@dotleadscout.com]
Reply HELP to any message for assistance, or contact us at [support@dotleadscout.com].
We use toll-free messaging services to deliver text messages. Message delivery is subject to your mobile carrier’s network availability.
We do not sell, rent, or share your phone number with third parties for marketing purposes. Your phone number is only used to deliver the reminder notifications you have requested.
If you are a resident of California, you have specific rights regarding your personal information, including:
The right to request disclosure of the data collection and sales practices in connection with the requesting consumer.
The right to request a copy of the specific personal information collected about you during the 12 months preceding your request.
The right to have such information deleted (with exceptions).
To exercise these rights, please contact us at info@dotleadscout.com.
Our Service is a B2B tool intended for medical professionals and businesses. We do not knowingly collect or solicit information from anyone under the age of 18.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
If you have questions or comments about this Privacy Policy, please contact us at:
DOT Lead Scout by Pass My Physical, LLC Email: info@dotleadscout.com
